Privacy

PRIVACY STATEMENT

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WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@fawnandthistle.com or mailing us at:

Fawn and Thistle
Creek Creative,
1 Abbey Street
Faversham
ME13 7BE

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We will not sell or rent your Personal Information to third parties.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION
Should you have any questions regarding this privacy policy you may contact us using our website contact form, or by emailing us at: fawnandthistle@mail.com

FAWN & THISTLE is committed to the security of your personal data. We strictly adhere to the requirements of the data protection legislation in the UK, including the General Data Protection Regulation 2016 and the Data Protection Act 2018.

We need to collect and process data to fulfil our service to you. This privacy notice explains the data we need and how we will use it.

FAWN & THISTLE is an independent design studio that makes stationery, homewares and gifts. We supply product to consumers and retail. Our contact

What data do we ask you for? In order to complete our service to you we need to collect some personal data about you. This will include your name, address, phone number, email address, bank details (where card payments are to be taken), information about your business and any other general information necessary to provide our service to you.

What purpose do we use the data for? We need to collect your data so that we can create an account for you on our system to enable us to fulfil your orders and queries. The data we request enables us to keep a record of your information, tracking orders and records your payments. It also enables us to fulfil any other additional enquires you may have. In addition, it allows us to ensure that the service we provide you is individually tailored to youWe are holding this data, that was collected from orders placed online & in person under “legitimate interests” as defined by GDPR legislation. As required by the new law we have carried out a Data Protection Risk Assessment and are confident we are compliant. This data is collected under the lawful purpose set out in General Data Protection Regulation of:6(1)(b) Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract.

We also use your data to contact you to ask for your customer feedback or to let you know of upcoming product launches and offers. We do not collect sensitive information (also known as special categories of information) about you. We do use some information from cookies and similar software which allows us to understand how you arrive on our websites, and use and navigate round them so we can improve the sites.

We utilise some information from Google Analytics, Facebook, Twitter and Instagram. The Facebook, Twitter and Instagram information provided is limited and only that which you have previously agreed with Facebook, Twitter and Instagram that they can share.

Will we share your data? Fawn & Thistle does not sell on any personal data that we hold, and we treat all your data as strictly confidential.

We may pass your personal datto third parties who are service providers, debt recovery agents and subcontractors to usfor the purposes of recovering monies owed to our firm and all within our legitimate interests.

We follow strict security procedures in the storage, use and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation.

These include access control, firewalls and virus checking procedures.

PolicyUpdates We may update this Privacy Policy at any time without notice. We will tell you that we have updated the Privacy Policy by emailing you at the email address you have provided to us and/or by posting an announcement on the website and/or by sending an electronic direct mailer to registered customers. By continuing to use the website after we have informed you of an update, you accept the changes to this Privacy Policy.

How long will you keep my data? We will hold all data until such time you wish to withdraw consent. Financial information must be audit-able for a period of seven years.

Under GDPR you have the following rights (unless subject to an exemption):

* The right to be informed

* The right of access

* The right to rectification

* The right to erasure

* The right to restrict processing

* The right to data processing

* The right to object

* Rights in relation to automated decision making and profiling